Working Policy



Our working policy for projects is as follows:

1. Receiving inquiry from customer
2. Study the inquiry, doing its engineering
3. Selecting proper components by detailed engineering and make schedule of work for target time period
4. Accordingly make quotations for price
5. Receiving order from customer
6. Make electrical designs & drawings
7. Submit to customer for approval
8. After approval, start work on approved engineering we have done
9. Complete work within time committed to customer with 100% customer satisfaction

Our working policy for software services (New Developments) is as follows:

1. Receiving inquiry from customer
2. Analyzing the inquiry to understand customers requirement
3. Selecting proper softwares from the results of analysis and make schedule of work for target time period
4. Accordingly make quotations for price breakup
5. Receiving order from customer
6. Start development of the software to suit the exact requirement
7. Download the software in the hardware (PLC system / HMI / SCADA Computer) at customers floor
8. Testing the developed software with hardware mentioned above and doing minor modifications during trial with actual devices
9. Hand-over the developed software to client after finalized it with machine trial & payment received for the service

Our working policy for repairing is as follows:

1. Receiving faulty material from customer
2. Checking for hardware faults
3. Checking for software faults (For HMIs & PLCs)
4. Find out exact fault in the device received
5. Offering the price estimation of repairing to the customer
6. After approval and commercially clear purchase order to us, we start material repairing
7. Checking the repaired hardware for 24-Hours continuous powered ON condition (Quality Test at our premises)
8. Send material to customer after quality test completed within our premises
9. Receiving repairing amount within one week from the date of material dispatch Note: We are providing programming software support for Safety PLC & its IOs for Siemens systems